ПОЛИТИКА

At Flora Garden Hotel’s: harassment based on an employee’s race, religion, color, creed, ancestry, national origin, age, disability, sex, arrest or conviction record, marital status, sexual orientation, membership in the military reserve or use or nonuse of lawful products away from work is strictly prohibited under this policy. All employees have a right to work in an environment free from discrimination and harassing conduct, including sexual harassment. Harassment committed by any employee, manager, consultant, guest, student, supplier or persons of institutional employee will not be tolerated at any case. Our hotel respects the individual`s rights and cultural differences of employees. Any behavior involving discrimination or harassment of persons directly or indirectly is strictly prohibited. Recognizing Harassment:

• Any verbal, physical and sexual approach that is not approved by the other part,
• Any comments and acts toward person`s lifestyle, religion, gender, disability, race, nationality, sexual orientation,
• Statements or threats which leads co-workers to abuse sexual relationship. Discussing and implying salary with co-workers.
• In the workplace displaying graphics, cartoons, pictures, or photographs that contain obscenity or discrimination, such as race, gender, nationality, sexual orientation, religion, disability, or any other personal characteristic,
• Telling disgusting stories, jokes, suggestive remarks or comments about race, gender, nationality, sexual orientation, religion, disability, or any personal characteristic,
• At Flora Garden Hotels demonstrating physical or an emotional relationship with employee or manager (higher rank personal) that results in favor of the employee or employee in comparison to the other person, or attempting such an engagement,
• Verbal attacks,
• Mobbing (bullying); bullying of an individual by a group, in any context, such as a emotional, physical, and other harassment abuses,

Workplace Retaliation

According to the Policy of Harassment and Discrimination, Workplace retaliation is strictly treated as harmful act.

Malicious and Irrelevant charges A person who appears on prosecution or misconduct will be subjected on a investigation under Disciplinary Regulations.

Flora Garden Ephesus Club Hotel полностью соответствует требованиям, установленным сертификатами ISO 9001:2015, ISO 22000:2018, ISO 10002:2018, ISO 14001:2015 ISO 22483:2020 и имеет данную аккредитацию. Мы ценим наших гостей и сотрудников, людей и более широкую общественную среду в равной степени и стремимся поддерживать наивысшие стандарты для этих инициатив. Мы постоянно разрабатываем и обновляем нашу политику в области здравоохранения и безопасности с целью гарантирования безопасной и надежной среды для наших гостей, сотрудников и поставщиков.

Мы в Отеле Flora Garden Ephesus Club верим в нашу уникальность в связи с чем мы преисполнены решимости:

• поощрять творческое мышление и вознаграждать его
• кооперировать со всеми контролирующими органами и властями, поощряющими внедрение передового опыта.

Менеджмент отеля Flora Garden Ephesus Club понимает, что каждый гость имеет различные потребности. Мы стремимся создать условия, доступные для всех наших гостей в соответствии с Законом о дискриминации инвалидов. Таким образом, мы предоставляем нашим гостям доступные парковочные места, доступные портативные входы, доступный туалет, доступные лежаки и адаптированные спальни и ванные комнаты.

Закупки

В отеле Flora Garden Ephesus Club все наши поставщики свежих овощей, вина, мяса, свежего пива, хлеба, освежающих напитков, произведенных в Турции, ориентированы на поставку экологически чистых продуктов и защиту природы, продумывая свои поставки и соответственно сокращая уровень выбросов газа СО2. Мы в свою очередь по мере возможности расплачиваемся с нашими поставщиками на тех кредитных условиях, которые они просят.

Стимулирование ответственного туризма

Через постоянное участие во встречах, форумах, семинарах, а также через свои личные контакты мы используем любую возможность стимулирования альтернативного подхода в сфере туризма с целью создания дополнительных возможностей для экономического и социального развития общества и бизнеса. Мы поощряем наших гостей на различные экскурсионные поездки для того, чтобы они могли встретиться с местными людьми, открыть тайны местных традиций и таким образом расширить свои личные горизонты.

Занятость

Совместная работа сотрудников отеля и качество предлагаемых услуг для наших гостей — это жизненно важные части нашего бизнеса. Также местная культура нашей страны является важной частью процесса формирования Flora Garden Ephesus Club в качестве успешного отеля.Раскрытие личностных талантов может быть эффективной стратегией по формированию лояльности, ответственности, повышая уровень предоставляемых услуг для наших гостей. Кроме того, набирая на работу местных жителей в качестве наемных работников мы контролируем трудовой оборот нашего отеля.Отель стремится обеспечить здоровую, свободную от возможных опасностей среду для всех своих сотрудников , подрядчиков, посетителей и гостей. Мы активно пересматриваем нашу политику в области здравоохранения и безопасности по меньшей мере ежегодно или чаще, если требуется, чтобы убедиться, что принимаемые меры адекватны и эффективны.

Заключение

Основная наша цель и миссия — это сохранение природной среды,продолжение нашего культурного наследия и построение социально ответственного общества. Менеджмент и персонал отеля Flora Garden Ephesus Club Hotel нацелен поддерживать все самые лучшие практики в пользу улучшения будущего оздоровительного туризма.

StatementWe are fully committed to support the children’s rights as declared by the UNICEF, in particular the following:

• Childhood, Every child should be provided with the extra care, protection and opportunities for rest and play they need to ensure that their childhood is a time free from exploitation or adult responsibilities.
• Voice, Every child has the right to a voice on matters that affect them and to have their views taken seriously – in accordance with their age and maturity.
• All forms of children abuse including the sexual exploitation are not allowed within the boundaries of the hotel.
• Health, Every child has the right to health care, clean water, nutritious food and a safe environment so they can be as healthy as possible.
• Education, Every child has the right to an education which develops their personality, talents and abilities to the full
• Fairness, All children have the same rights, regardless of their ethnicity, gender, beliefs, HIV status, abilities or family background. Yet every day children, like adults, face discrimination for any number of reasons.

It is of paramount importance that our presence does not negatively affect the cultural identity of our host countries. We kindly ask you read and remember below before you visit these mentioned important places.

• We strive to build a strong cultural awareness and respect amongst ourselves.
• Please contribute to the protection of local historical, archaeological, culturally and spiritually important property and sites, improving awareness and access to them for local residents.
• We are happy our clients and staff with the unique opportunity to live and work alongside rural communities, away from the traditional tourist circuit so that they can experience the true essence of the country they are visiting, creating a wholly positive experience for both visitors and hosts.
• Please use waste bins, do not smoke, do not speak loudly, do not visit these places if you feel drunk and follow other written rules during your visits to local historical, archaeological, culturally and spiritually important buildings and places
• Historical/archaeological artefacts are not sold, traded or displayed except as permitted by law
• Our volunteer code of conduct can include established guidelines for visits to culturally or historically sensitive sites
• Please ask for more specific information to our guest relation department about where you are planning to visit
• We ensure that visits to local culturally/historically significant places are incorporated into our volunteer programmes wherever possible

• The hotel is COMMITTED to provide a healthy, hazard free environment for all of its employees, subcontractors, visitors and guests.
• All Personal Protective Equipment (PPE) related to the various job hazards, are to be made available to employees, subcontractors, visitors and guests (when necessary).
• When applicable, safety instructions should be communicated to guests and staff, in the relevant locations i.e. the Do’s and Don’ts (i.e. For your own safety please do not……..) etc.
• The hotel should have a dedicated fire safety policy, written on the back of guestroom doors, to include at least; safe directions, emergency exits and an assembly point.
• The lifts should have caution signs advising “not to be used” in an emergency, or by “unaccompanied children”, without an adult present. .
• The health and safety policy should be reviewed at least annually, or more frequently if required (i.e. after an accident) to ensure that it is both adequate and effective. .
• After any accident, and where applicable, the hotel should conduct an analysis and apply the appropriate preventive/corrective measures. All aspects of the business are to be considered following this policy.

The Flora Garden Hotel’s ensures that working and human rights issues are addressed by commitment to the following:

• All employees MUST receive a written contract based on local employment laws.
• All employees MUST be insured and be granted full medical care.
• Working hours should be in line with national employment laws.
• All employees MUST receive: a free uniform, free laundry, 3 free meals per day, accommodation.
• All employees MUST receive the correct introductory orientation session for new staff.
• All employees MUST receive the correct training and have the opportunity to develop their skills and advance in their career.
• All employees MUST be treated with respect, fairly, and must NEVER be subjected to any sort of intimidation or harassment.
• All employees MUST receive fair and indiscriminate equal opportunities of employment, development, advancement, self-expression and self-representation.
• The minimum age for beginning employment is 18..
• The disciplinary procedure is applied according to the country’s local legislation. The communication of the same, should be on the Human Resources notice board.
• Employees are permitted to form an employee association or committee.
• Employees are permitted to elect a spokesperson, should they wish.
• Employees are permitted to schedule meetings together in the workplace, during working hours, to discuss employment related issues.
• Employees are permitted to arrange and conduct meetings, without management involvement.

FLORA GARDEN BEACH 2021

• Our hotel’s has environmental policy and all works have completed under its policy framework.
• Environmental policy has announced at guest notice board.
• Environmental policy has announced at employee notice board, besides at local neighborhood area.
• For our guests on behalf of to introduce our local specialties, we serve seven different regional foods during a week at the dinner time.
• In addition, every week we have different activities such as «how to cook local food« for our guests.
• Periodically every 15 days we hold Anatolian Night Event where performing folk dance within local dresses and introducing specialty food.
• Along beachside all our guests has being informed about Caretta caretta nesting areas and they has performing to support nesting areas with our environmental policy.
• The automatically system blocks air conditioner working during the balcony doors are open.
• Periodically we have had meetings with several responsible department managers about environmental issues, all meetings has been recorded.
• All personnel trained about Water and Energy savings and announced employee information board.
• In our hotel attempted renovation and disposed tools and equipment that increases energy consumption. Furthermore we decided to use and obtain environmentally friendly tools and equipment and made it our policy.
• Rather we pay attention to obtain food and beverage from local suppliers in a large package amount.
• All washed towels, sheets and etc. records every day.
• Consumption of using water and electricity has calculated as monthly basis and we are taking care of it.

Our hotel was closed in 2020 due to Covid 19. Therefore, you can access the Sustainability data for 2019 and 2021 below.

ENERGY AND WATER CONSUMPTION ASSESSMENTS

Electric

• During construction and remodeling period all outdoor/indoor bulbs and lighting system has replaced to LED lightning and fluorescent light system.
• Staff tunnel lightening has replaced from time sensitive to darkness sensitive light system.
• In some less use places plug switch lights replaced to move sensitive light system.
• In the guest rooms and general area restroom flushes are settled as 6 liters.
• Follow up-weight charts has prepared for waste paper, glass, plastic and metal. During that date every day recorded and filled out charts.
• At the pump engine room of the pool solved all water leaking issues.
• For all tool and equipment which use electricity has been prepared maintenance schedule and all works under taken under record.
• All chemicals approved by ministry and suitable for environment.
• By Energy Saver LED lights now our savings increases 60%.

Compared to the same period in June and July 2021, the number of overnight stays decreased due to the pandemic, and the consumption per person per night was higher due to this.

In addition, the meters of equipment that consume high amounts of energy such as roller ironing and tailoring, washing and drying machines in the laundry are also set aside and their consumption is recorded.

WATER

When the 2021 consumptions are compared, although the water consumption is low, the per capita consumption has increased slightly compared to the same period, since the number of overnight stays is low. In the winter period, the maintenance of the plumbing system, the water leaks and the training provided are effective factors in the reduction of water consumption.

• Water leaks in the pool engine room will be eliminated, pump maintenance has been carried out, and the old pool pump has been replaced.
• The siphons in the guest rooms and common areas were reviewed and it was decided to adjust the flow rates to 5 liters/min.
• An annual maintenance schedule has been prepared for all energy-consuming tools and equipment by the technical service department, and the maintenance has continued to be recorded.
• Reverse Osmosis system is used (reverse osmosis).
• Pool backwashing is done by following the pressure gauge of the sand filter.

In April and May, water consumption increases every year due to the filling of the pools and cleaning activities during the opening period.

Since the number of overnight stays was lower in May compared to the same period, the per capita consumption amount was higher.

Diesel

Due to the fact that the generator works with diesel oil in our facilities, the consumption of diesel fuel increases and decreases due to power cuts.

LNG

LNG is used for cooking and water heating in our facilities. During the winter period, the system was completely renewed. Thus, there has been an increase in the efficiency obtained from the sun in water heating.

• There are 102 solar panels in the facilities and the surface of each is 2,4m².
• After the maintenance in the winter season, the efficiency obtained from the solar energy system increased, and the consumption of LNG used in water heating decreased. The target for 2021 was to stay below the 2019 consumption value of 36,770 kg, and the 2021 target was set not to exceed 30,000 kg numerically. (January-September total LPG consumption is 19,544 kg:)

Coal

In our facilities, coal is used as a fuel for barbecue and consumptions vary according to the operational situation in line with the accommodation density and guest demand.

WASTE MANAGEMENT

2021 Total and Overnight Waste Amounts

2019-2021 WASTE COMPARISONS

Compared to the same period of 2019, it is observed that there is a decrease in the amount of packaging waste. It is thought that regular waste separation trainings and purchase of larger packaged products instead of small packaged products are effective.